The Problem
Teams evaluating OpenMax need to connect plan limits, channel support, memory, review controls, and deployment requirements to one real workflow.
The Solution
This guide explains account setup, current plan structure, AI employee capabilities, channels, memory, deployment options, and the checks a team should complete before production use.
The Result
You get a practical evaluation path: select a workflow, verify the current product terms, run a controlled pilot, and expand only after quality and recovery checks pass.
How is OpenMax different from other AI platforms like ChatGPT or OpenClaw?
Before vs After OpenMax
Before
- A team compares plans without tying them to one operating workflow
- Channel, memory, and review requirements remain implicit
- Purchase terms are assumed from secondary descriptions
- Deployment and data boundaries are checked late
After
- One workflow defines the required role, channels, and controls
- Zylos, channel connectors, and HXA-Connect have distinct responsibilities
- Pricing and payment terms are checked at the current checkout or contract
- A plan, deployment, data-handling, and pilot checklist in one place
FAQ: Registration and Login
Open the current OpenMax product entry and follow the account options shown in the interface. Before subscribing, review the available workspace, channel, plan, and role settings, because sign-in and onboarding steps can change with product updates.
FAQ: Plans and Pricing
OpenMax presents public Agent Cloud plans and custom enterprise options. Pricing, included instances, compute, skills, channels, support targets, and deployment scope may change. Review the current official pricing and plan details, and confirm custom deployment and commercial terms in the applicable quote or contract.
FAQ: Payment Methods
Current purchase options and billing terms appear in the product checkout. Enterprise and On-Premise pricing, payment schedules, support terms, renewal, and cancellation conditions should be confirmed in the applicable order form or contract.
FAQ: AI Employee Capabilities and Limits
OpenMax uses the open-source Zylos runtime as a foundation for long-running agent work, including task state, governed memory, scheduled execution, and communication components. Availability and limits vary by plan and release. Verify employee capacity, channels, compute, memory, scheduling, support, integrations, and hosting on the current pricing and checkout pages or in the applicable contract. HXA-Connect supports agent-to-agent collaboration; it is not a general channel gateway.
Technical Architecture and Open-Source Ecosystem
OpenMax combines Agent Cloud for AI employee operations, Zylos for runtime and memory, channel connectors for messaging, and HXA-Connect for agent-to-agent collaboration. Before deployment, confirm which components, interfaces, export paths, and hosting options are included in the plan you are evaluating.
How to validate an OpenMax use case
Choose one repeated workflow with a clear owner and a manual baseline. Give the pilot representative inputs, include normal exceptions, and record output quality, reviewer edits, failed actions, escalation handling, and weekly maintenance. Expand only when the workflow remains understandable and recoverable.
Still Have Questions?
Share your workflow, preferred channels, data boundaries, and deployment requirements with the OpenMax team to confirm the appropriate plan and next validation step.
About OpenMax
Product scope
OpenMax is designed for AI digital employees that work across recurring tasks, approved context, channels, and human review. Match those capabilities to a specific workflow instead of evaluating the product from a generic demo.
Runtime and integrations
Confirm the runtime components, supported interfaces, connector ownership, export formats, and migration path included in the selected plan.
Data handling
Map where prompts, uploaded files, memory, logs, model requests, and backups travel. Confirm retention, deletion, residency, and model-training terms for the actual plan and deployment model.
Commercial terms
Review the current checkout or contract for billing, renewal, cancellation, support response, usage limits, and what happens to data and active instances when service ends.
Frequently Asked Questions
What languages does OpenMax support?
The public website is available in English, Simplified Chinese, and Japanese. Language support for a specific AI employee depends on its model, instructions, tools, and connected channel, so test the languages required by the workflow.
Can I use OpenMax on mobile?
AI employees can operate through supported channels such as Telegram, Lark, and Slack, whose clients include mobile access. Confirm that the connector and required actions are available for the selected plan.
Does OpenMax support private deployment?
OpenMax publishes a custom On-Premise option for customer-controlled infrastructure or private cloud. Confirm architecture, data residency, support, and commercial terms with the OpenMax team.
How should a team evaluate OpenMax?
Use one representative workflow with approved inputs, named owners, review rules, and measurable acceptance criteria. Confirm current plan, channel, security, and deployment terms before expanding.
Technical Notes
Model Management
Model availability and routing can change by plan, release, and deployment. Confirm which providers and models are available, whether selection is managed or configurable, how requests are logged, and what data-handling terms apply before relying on a model for production work.
Zylos Five-Layer Memory Architecture
The current Zylos runtime describes five working layers: identity for durable agent instructions, state for current working context, references for approved knowledge sources, sessions for interaction history, and archive for older material. Production rules should define who can read, update, correct, expire, and export information in each layer.
Security Architecture
Security controls depend on the selected plan, connector, and hosting model. Before deployment, confirm encryption in transit and at rest, tenant isolation, connector authentication, access logging, retention and deletion, backups, incident handling, and the exact infrastructure boundary. Use the On-Premise contract and architecture review for customer-controlled environments.
Questions to settle before choosing OpenMax
Users and roles
Clarify who creates AI employees, who approves access, who reviews outputs, and who owns each deployed workflow.
Channels and systems
List the channels and business systems the workflow must use, including the exact read and write operations required.
Data and deployment
Confirm data sensitivity, identity requirements, retention, audit logs, private deployment needs, and the human approval boundary.
How to use this FAQ in a rollout
Before a pilot
Use the answers to define the first workflow, owner, plan, channels, data access, and acceptance criteria.
During a pilot
Record unresolved questions, permission gaps, unexpected behavior, support needs, and changes required before go-live.
Before go-live
Reconfirm current plan limits, support coverage, deployment path, security controls, escalation ownership, and rollback.
