The TL;DR
The Problem

A monthly price does not show the full operating cost. Teams also need to account for instances, compute, channels, integrations, review work, support, and hosting.

The Solution

Compare the Agent Cloud options shown on the current official page with any custom Enterprise or On-Premise proposal, then confirm purchase, usage, renewal, cancellation, and service-end terms in the current checkout or applicable contract.

The Result

Use the current official plan page to compare Air and Pro, and the applicable quote or contract to compare Enterprise and On-Premise. Treat instance limits, compute, skills, channels, support, identity, integration, hosting, and data terms as plan-specific conditions rather than permanent entitlements.

OpenMax Pricing Snapshot

A quick scan of each OpenMax plan before the full comparison below.

Starter
Air
See pricing

Evaluate for a recurring-workflow pilot after confirming the current official Air scope.

  • Instance allowance: check the current official plan
  • Compute level: check the current official plan
  • Channels and support: check the current official plan
Review registration and payment
Advanced
Pro
See pricing

Evaluate for production workflows only after confirming the current official Pro scope.

  • Instance allowance: check the current official plan
  • Compute and skills: check the current official plan
  • Channels and support: check the current official plan
Review registration and payment
Scale
Enterprise
Custom

Evaluate for a larger managed deployment only after the Enterprise contract confirms capacity, integrations, identity, service levels, and support.

  • Instance scope: confirm in the applicable contract
  • Compute and integrations: confirm in the applicable contract
  • Support and service levels: confirm in the applicable contract
Contact Sales
Self-Hosted
On-Premise
Custom

Evaluate for customer-controlled hosting only after the deployment agreement confirms hosting, data, integration, security, and support terms.

  • Hosting and data scope: confirm in the deployment agreement
  • Deployment and integrations: confirm in the applicable contract
  • Support and service levels: confirm in the applicable contract
Contact Sales

Before and After Using OpenMax

Before

  • AI platform pricing is opaque with actual costs far exceeding advertised prices
  • Entry-level plans are so feature-limited as to be unusable
  • Unclear upgrade paths force re-evaluation when scaling
  • Deployment, identity, and support requirements are not mapped to a plan

After

  • Current plan names and purchase paths are verified on the official page
  • Instance, channel, and availability terms are checked against current official details
  • Plan changes follow validated requirements and current commercial terms
  • Managed or customer-controlled hosting is chosen only after contract confirmation

Air: Review the Current Entry Plan

Evaluate Air against the current official plan details for the intended pilot. Confirm its price, instance allowance, compute, skills, channels, availability, support, memory, scheduling, model access, API access, and usage limits before relying on it in production.

Pro: Review the Current Agent Cloud Plan

Evaluate Pro only after the current official plan details confirm the compute, skills, channels, availability, support target, context, API, and usage limits required by the production workflow. Compare the full current scope with Air rather than assuming a permanent entitlement difference.

Enterprise (Custom): Contract-Defined Scope and Integration

Evaluate Enterprise when a managed deployment may require contract-defined instance capacity, compute, integrations, identity controls, service levels, or support. Confirm every included capability, limit, response target, and commercial term in the applicable quote and enterprise agreement.

On-Premise (Custom): Contract-Defined Hosting and Data Terms

Evaluate On-Premise when customer-controlled hosting may be required. Confirm hosting location, data paths, integrations, identity controls, deployment support, service levels, security responsibilities, and commercial terms in the applicable proposal and deployment agreement.

Pricing Plan Feature Comparison at a Glance

Feature Air - current official plan Pro - current official plan Enterprise - applicable contract On-Premise - deployment agreement
AI employee capacity Check current plan Check current plan Confirm in contract Confirm in agreement
AI compute Check current plan Check current plan Confirm in contract Confirm in agreement
Skills Check current plan Check current plan Confirm in contract Confirm in agreement
Governed memory Check current release Check current release Confirm in contract Confirm in agreement
Availability Check current plan Check current plan Confirm in contract Confirm in agreement
Scheduled tasks Check current release Check current release Confirm in contract Confirm in agreement
Channels Check current plan Check current plan Confirm in contract Confirm in agreement
Support and service levels Check current plan Check current plan Confirm in contract Confirm in agreement
Customer-controlled hosting Check current plan Check current plan Confirm in contract Confirm in agreement
SSO / SAML Check current plan Check current plan Confirm in contract Confirm in agreement

Review Air

See pricing

Review current plan capabilities, pricing, and billing terms on the official OpenMax page before purchase.

View Current Pricing
  • Confirm required channels
  • Verify memory and scheduling
  • Check usage and API limits
  • Name the workflow owner
  • Review current billing terms

Before choosing a plan

Operating responsibility

Identify who owns the AI employee, approves outputs, handles exceptions, and maintains prompts, knowledge, channels, and integrations. A lower plan price does not remove these operating responsibilities.

Runtime and integrations

Confirm which runtime components, connectors, APIs, export formats, and migration support are included. Custom integration work can materially change total cost.

Data path

Map prompts, files, memory, logs, model requests, and backups. Confirm retention, deletion, residency, and model-training terms for the plan and hosting model under review.

Commercial terms

Check billing, renewal, cancellation, usage limits, support response, and service-end data handling in the current checkout or contract. Custom plans should state these terms explicitly.

Plan Selection Decision Guide

When to evaluate Air

Fit: Individuals, freelancers, and first-time evaluators.
Use Air as a candidate for a bounded recurring-workflow pilot. Confirm the current price, billing terms, capacity, channels, and support on the official pricing and checkout pages before deciding.

When to choose Pro

Fit: Startups, small teams, and production workflows.
Use Pro as a candidate for production workflows. Confirm the current price, billing terms, capacity, channels, and support on the official pricing and checkout pages before deciding.

When to choose Enterprise (Custom)

Fit: Large organizations, multi-agent teams, and custom integrations.
Use Enterprise as a candidate when managed deployment, larger scope, custom integration, identity, governance, or service requirements must be negotiated. Treat only the signed quote and agreement as authoritative.

When to choose On-Premise (Custom)

Fit: Customer-controlled infrastructure, private cloud, and explicit data-location requirements.
Use On-Premise as a candidate when customer-controlled hosting or explicit data-location requirements matter. Confirm hosting, security, integration, service, and support terms in the deployment agreement.

Frequently Asked Questions

What are OpenMax pricing plans?

The current official page and applicable proposals identify available plan names and deployment options. Verify availability, intended scope, pricing, and terms before selection.

When is the Air plan a fit?

Air can be evaluated for a bounded pilot only after the current official plan confirms that its instance allowance, compute, channels, skills, context, support, and workload limits match the task.

Do all plans support omnichannel?

Channel and hosting availability depends on the current plan or contract. Confirm every required channel and custom integration on the official plan page or in the applicable contract, and define any customer-controlled hosting requirement in the deployment agreement.

How do cancellation terms work?

Review the current checkout terms for Air and Pro. Enterprise and On-Premise cancellation, renewal, and service-end conditions are defined in the applicable contract.

Inputs for a realistic OpenMax budget

AI employees

Count the independent roles and concurrent workflows required now, then separate pilot demand from the expected scale after validation.

Workload

Estimate context size, task complexity, run frequency, channel coverage, memory needs, and the systems each role must access.

Support and deployment

Include support response, identity integration, custom development, private deployment, data residency, and operating ownership.

Pricing decision checklist

Compare the full scope

Compare employee limits, compute level, skills, channels, memory, scheduled tasks, support, integrations, and deployment requirements together.

Validate with one workflow

Run a representative workflow and record output quality, reviewer effort, exception handling, response needs, and operating cost.

Choose for the next stage

After confirming the current official or contract-defined scope, select the smallest plan that safely supports the validated workflow and its near-term expansion, then reassess after usage stabilizes.