渠道部署指南
Detailed guide for connecting your AI employee to Telegram, Lark, and other supported messaging channels.
Supported Channels
Supported Channels
| 渠道 | 状态 | 适用场景 |
|---|---|---|
| Telegram | 已支持 | International users and personal use |
| Lark (Feishu) | 已支持 | International and domestic teams |
| 企业微信 | 已支持 | Domestic enterprise users |
| 钉钉 | 已支持 | Domestic teams using Stream Mode |
| 已支持 | International personal use | |
| WhatsApp Business | 已支持 | Official Cloud API deployments |
| Discord | 已支持 | Developer and community scenarios |
| Slack | 已支持 | Enterprise workspaces |
| Microsoft Teams | 已支持 | Microsoft 365 organizations |
| Zalo（官方） | 已支持 | Vietnamese personal and business use |
| Zalo Personal | 已支持 | Dedicated personal Zalo accounts |
| LINE | 已支持 | Japan, Taiwan, and Thailand users |
You can connect multiple channels simultaneously. Your AI employee responds across all connected channels.
Prerequisites
An active OpenMax account
An account on your selected messaging platform
About 5-15 minutes for setup
No coding or server infrastructure is required
Option A: Telegram Deployment
The fastest option for international users. No enterprise administrator approval is required.
Deployment Steps
Open Telegram and create a bot with @BotFather.
Copy the Bot Token provided by BotFather.
Open the OpenMax 工作空间 → Channels → Telegram, paste the token, and connect.
Search for the bot username in Telegram and send your first message.
Option B: Lark / Feishu Deployment
Use Smart Agent Quick Deploy for the shortest setup, or Custom App Deploy when you need complete permission and event control.
Deployment Steps
Open the Lark Open Platform or Feishu Open Platform and create a Smart Agent or custom app.
Set the app name, avatar, description, and bot capability.
Copy the App ID and App Secret into 工作台 → Channels.
Add the required message and group-chat permissions.
Publish the app and complete administrator approval when required.
Search for the bot in the desktop or mobile client and start chatting.
Option C: WeCom Deployment
Deployment Steps
Create an Intelligent Robot in WeCom.
Switch the robot to API mode and enable the long connection.
Copy the Bot ID and Secret.
Enter the credentials in 工作台 and connect.
Option D: DingTalk Deployment
Deployment Steps
Create an application in DingTalk Open Platform.
Add the robot capability and select Stream Mode.
Publish the application and configure its visible scope.
Copy AppKey, AppSecret, and RobotCode into 工作台.
Add the robot to a conversation and start chatting.
Option E: Slack Deployment
Deployment Steps
Create an app in Slack App Management and enable Socket Mode.
Generate an App Token and configure Bot Token Scopes.
Install the app to your workspace and enable event subscriptions.
Send the App Token and Bot Token to your OpenMax AI employee.
Open the app in Slack and send a message.
Option F: WhatsApp Deployment
Deployment Steps
Open the WhatsApp channel card in 工作台 and click Connect.
Wait for the QR code to appear.
On your phone, open WhatsApp → Linked Devices → Link a Device.
Scan the QR code and wait for the connection confirmation.
Configure who can chat with the AI employee.
Option G: Microsoft Teams Deployment
Deployment Steps
Create a bot in the Azure Portal and record its Microsoft App ID.
Enable the Microsoft Teams channel and create a client secret.
Configure the required Microsoft Graph permissions and grant administrator consent.
Create the app manifest in the Teams Developer Portal and publish the app.
Enter the App ID, tenant information, and secret in 工作台.
Complete the one-time reaction setup and start chatting.
Option H: Zalo (Official) Deployment
Deployment Steps
Create a bot on the Zalo Bot Platform.
Copy its token into 工作台 → Channels → Zalo.
Connect the channel and send a test message.
Option I: Zalo Personal Deployment
Deployment Steps
Ask your OpenMax AI employee to install the Zalo Personal connector.
Scan the QR code with a dedicated Zalo account.
Wait for connection confirmation and start chatting.
Option J: Discord Deployment
Deployment Steps
Create an application in the Discord Developer Portal and add a bot.
Copy the bot token and enable Message Content Intent.
Invite the bot to your server with the required permissions.
Paste the token into 工作台 and connect.
Mention the bot in a channel to start chatting.
Option K: LINE Deployment
Deployment Steps
Create an account in LINE Official Account Manager and enable a Messaging API channel.
Copy the Channel ID, Channel Secret, and access token.
Enter the credentials in 工作台.
Set and verify the webhook URL in the LINE Developers Console.
Add the account as a friend and send a message.
Option L: WhatsApp Business Deployment
Deployment Steps
Open the OpenMax 工作空间 and click Connect on the WhatsApp Business channel card.
Enter the business phone number and display name.
Verify the number with the one-time code.
Deploy the official Cloud API connection and start chatting.
故障排除
Common Connection Issues
| 问题 | 解决方案 |
|---|---|
| Invalid credentials | Copy the token or secret again and remove leading or trailing spaces. |
| Bot cannot reply | Confirm the bot permissions, event subscription, and visible scope. |
| App is unavailable | Complete enterprise administrator approval and publish the latest version. |
| Connection timeout | Check the platform status and reconnect from Dashboard. |
纯文本
Open Dashboard → Channels → Select a channel → Enter credentials → Connect → Send a test message