Channels
Channel Usage Tips
Learn how to get the most out of each communication channel with your OpenMax AI employee.
Available Channels
Available channels
| Channel | Best For | Status |
|---|---|---|
| Telegram | International users, personal & team use | Available |
| Lark / Feishu | Enterprise teams, document collaboration | Available |
| International business, customer-facing | Available | |
| WhatsApp Business (Official API) | International business, official API, customer-facing at scale | Available |
| WeCom | China enterprise teams | Available |
| DingTalk | China enterprise teams | Available |
| Slack | International teams, developer workflows | Available |
| Microsoft Teams | Enterprise teams, Microsoft 365 organizations | Available |
| Zalo (Official) | Vietnam users, personal & business use | Available |
| Zalo Personal (Unofficial) | Vietnam users, personal Zalo account (unofficial) | Available |
| Discord | Developer & community servers | Available |
| LINE | Japan / Taiwan / Thailand users, personal & business | Available |
| Web Console | Browser-based access, testing | Available |
Quick Tips
Group chats: Use
@YourBotto trigger your AI employee in a groupDM mode: Send messages directly to your bot without @mention
Multiple channels: You can connect the same AI employee to multiple channels simultaneously
Context: Your AI employee maintains conversation context within each channel session
